| Saba Social
Overview
For organizations operating in today’s flat world, competition is fierce. Innovation is a fundamental requirement for staying in business. People are your most critical, differentiating asset. How do you develop and engage your people to increase their productivity? How do you accelerate innovation? How do you create a connected, corporate community where employees find the answers to their questions and where people are rewarded for all of their contributions?
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Saba Social is an enterprise social networking platform to connect people to expertise. Saba Social is different because it uniquely combines a rich person profile, competency-driven expertise, real-time collaboration with a comprehensive set of social networking tools. Saba Social enables organizations to build connected corporate communities and accelerate high-quality knowledge exchange and information flow to deliver innovation and productivity. |
What is enterprise social networking?
Enterprise social networking is about applying key concepts that have emerged in the Web 2.0 evolution of the consumer Internet—user-generated content, collective intelligence, and social networking—to people processes across organizations. Enterprise social networking is different from traditional models of collaboration in that it revolves around people rather than information. Collaborative processes occur in the context of all of the rich information that you have about your people: skills, job experience, education, and interests. This means that members of the connected, corporate community can find information and assess its value based on who contributed it, not just where it lies in a corporate taxonomy.
Enterprise social networking works best when it’s part of a unified set of formal and informal people management processes. The rich people profiles tracked in your people management system provide the full context necessary to build a connected, corporate community; and the visibility that you get into people’s informal contributions can drive more informed decisions about how you manage your talent. A platform for both formal people processes and informal, enterprise social networking enables the bi-directional information flows that strengthen both sets of processes.
Why does enterprise social networking matter?
| Uses of enterprise social networking |
Benefits |
Connect people with expertise |
- Innovate faster by tapping into “hidden” experts throughout the enterprise
- Increase productivity by having answers available when people need them
- Increase your people’s confidence in your experts by infusing answers with valuable information from formally assessed competencies and job roles
- Improve executive visibility across and down the organization to uncover the best ideas and the best talent
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| Extend the value of your learning initiatives by capturing the 70% of learning that happens informally |
- Tap into the power of peer-to-peer learning and knowledge exchange
- Eliminate barriers to capturing information so that it does not leave your organization
- Drive higher productivity by giving your users the tools they need to learn and collaborate in one place – taking blended learning to the next level
- Validate your experts by tapping into the information that’s already available through certification programs and competency frameworks
- Improve return on investment for learning by letting your employees, customers, and partners help you identify the most relevant and most effective learning programs
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| Turn tactical Web conferencing into strategic collaboration |
- Extend your Web conferencing experience with team spaces where people can collaborate before and after real-time Web meetings
- Improve meeting productivity through access to a rich personal profile—skills, job experience, education, and interests—of all meeting attendees.
- Build powerful social networks dynamically by creating meaningful and lasting connections between people during sessions and afterward
- Get more value from Web conferencing by enabling users to quickly and easily create, discover, rate and share recordings.
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| Extend your talent management initiatives to informal people processes |
- Innovate faster by tapping into “hidden” experts throughout the enterprise
- Attract and retain the best talent. Give your workers the tools and the connected, corporate community in which they want to work.
- Reward true performance by being able to find and reward the most valuable informal contributors
- Groom the right future leaders and valuable professionals with visibility into a full picture of your talent
- Validate your experts by tapping into the information that’s already available through competency frameworks and certification programs
- Drive higher productivity by leveraging all of the rich information available about your people: skills, job experience, education, and interests
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| Make employee onboarding strategic |
- Attract and retain the best talent. Give your workers the tools and the connected, corporate community in which they want to work.
- Accelerate productivity by giving your people instant access to everything and everyone they have available to make them successful
- Empower your new hires to build strong networks of trusted advisors that will turn them into star performers
- Reduce turnover by engaging your workers in the connected, corporate community from their first day on the job
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| Expand customer education initiatives to become customer learning communities |
- Build customer loyalty by fostering a connected, corporate community where customers are empowered to learn from each other
- Make customer education more effective by making formal and informal learning assets available in one place
- Get more value from customer certification programs by leveraging certifications to validate experts
- Improve return on investment by letting your customers tell you what learning is most relevant and most effective
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Enterprise Social Networking
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Learn how to increase your employee's productivity in a Web 2.0 world. |
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Saba Web 2.0 Glossary
Learn about common Web 2.0 terms and what they may mean to you.
> Learn more
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